Final day for dispatch to ensure delivery attempt before Christmas:

UK Mainland: December 20

UK Highlands: December 19

202UK Isles: December 19, 2022

 

FOR EMBROIDERED ITEMS – this can take between 5-7 working days so please take this into consideration before purchasing.

 

Personalised /monogrammed / gowns that clients order featuring an embroidered design are unable to be exchanged or credited.
If you order before 12pm (noon) on a weekday then we endeavour to despatch your order that same day.
Orders are not processed on Weekends.
If you order after 12pm we will do our best to get it on its way, that day, or definitely despatched the next working day.
If you place your order on a weekend or public holiday then it will despatched on the first working day. 
For any questions contact us at hello@bownoflondon.com 
CUSTOMS AND DUTIES
Recipients outside the EU will be responsible for any import duties, clearance fees or brokerage fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis. Sometimes goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information required by customs to ensure the goods are cleared.
For example EU deliveries do not attract any additional custom duties -USA orders below $800 in value are duty free-Other Countries may charge additional fee's to clear your order.-these fee's will be payable by you the customer to the courier company in your Country that delivers your order .
We recommend you contact us or your local customs authority to determine your delivery duty paid price prior to purchase.
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